24/5 expert service

ATM Trades 24/5 technical support team provides detailed information to all our esteemed clients regarding trading and instruments related queries. ATM Trades is empowered with qualified and experienced technical team, whom are well-versed with local market, offer technical support in each of the clients’ regional language for extended quality service.

Some of the key features provided by ATM Trades 24/5 technical support team are as follows:

PERSONAL RELATIONSHIP MANAGERS

Secluded point of contact in the platform regarding trading and account queries.

DEDICATED SALES TRADERS

Real-time market report for risk management and post-trade support from senior traders

IN-HOUSE ANALYSTS

News and updates regarding all major asset classes for global team of market analysis.

Personal relationship managers

ATM Trades personal relationship mangers provide on-time aid regarding all trading related queries over the trading platform and order executions and account related queries.

  • Assistance in how to use the platform and providing walkthrough and education.
  • To provide premium access to sophisticated features and products.
  • Regular updates on events and webinars.
  • Develop news and market information personalised based on the traders trading interest.
  • Brief on queries regarding account statements, bookings and corporate actions.

Dedicated sales traders

ATM Trades experienced sales traders offer crucial and valid trading support, which includes live market analysis based on news, events. They also provide assistance for placing critical trading orders and managing the trading strategies and various risk factors

In-house Analysts

ATM Trades has some of the best traders in the market, who provide un-paralleled trading strategies and also offer daily market insights, analysis and global market flow. This also includes the several asset classes and tradable instruments provided by our company.

Expert service as standard

Integrated digital support

Unparalleled support centre, e-mail helpdesk and suggested news and educational content suitable for individual trading strategy

24/5-hour customer service

ATM Trades has a team of experts, who provide 24/5 round the clock to help customers with technical and account related queries.

Local language assistance

Every member trading using the MT4 platform is given personalised regional language support based on the requirement.